"A diverse game library and fast payments"

Stephen Abiola, Casino.com expert

When trying Lucky Koala I was impressed by this site’s design, game variety, and bonus promotions. Lucky Koala offers Canadian gamblers the perfect one-stop shop to enjoy sports betting and casino gambling, all in one place. Although it’s not the flashiest casino in Canada, it’s simple to navigate and features a user-friendly layout. Thanks to the strategic menu tab at the top of the home window, players can easily switch between sports betting and gambling services. There are thousands of casino games in different categories such as Video Slots, Megaways Slots, and Video Poker.

Lucky Koala also performs exceptionally well bonus-wise. The site is home to numerous daily and weekly offers. The bonus terms are friendly and realistic and specifically the welcome bonus is among the friendliest offers you can get in Canada. The “Missions” feature makes your stay more rewarding. However, Lucky Koala can improve its portfolio by offering more RNG table games.

Other than that, it’s a pretty impressive new casino site for gambling and sports betting enthusiasts.

My Rating: 4/5

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Lucky Koala Casino is a reputable gambling site operated by NewEra B.V. This Curacao-licensed casino launched its services in December 2023, offering a diverse game library, exciting bonus promotions, and swift payments. But before signing up, read my detailed and honest Lucky Koala Casino review. I’ll help you unbox all the perks and benefits of playing at this Casino. This review will also highlight a few pros and cons of Lucky Koala. 

• Thousands of games
• Diverse payment options
• Excellent sportsbook 

Lucky Koala provides thousands of casino games from dozens of providers. You can play slots, video poker, live games, and other genres. This casino also has many payment methods, including debit/credit cards, bank transfers, e-wallets, and cryptocurrencies. Deposits and withdrawals are swift and free. If you’re a sports betting fan, Lucky Koala packs in an interactive sportsbook with competitive odds on hundreds of sporting events.

Lucky Koala’s extensive game library outperforms most real money casinos in Canada. Lucky Koala is home to 7,000+ top-quality and mobile-friendly titles developed by 60+ renowned providers. You can play entertaining games from Playson, Play’n GO, Pragmatic Play, Microgaming, and other providers. 

Below, I have listed all standard game categories at Lucky Koala Casino in Canada:

• Video Slots: As expected, online slots dominate the expansive Lucky Koala game library. At the time of writing this Lucky Koala Casino Canada review, I found over 5,000 slot titles. You can play popular slot games like Pragmatic Play’s Sweet Bonanza 1000, Play’n GO’s Book of Dead, and Safari Wilds by PG Soft. 
• Jackpot Games: If you have a decent bankroll, you can hunt down one of the big jackpot networks at Lucky Koala. There are several titles to explore, including the likes of Microgaming’s Major Millions and Relax Gaming’s Dream Drop jackpots. Also, you can play slots with fixed jackpots from developers like Wazdan and Playson. 
• Video Poker: Lucky Koala has several entertaining poker variants to put your card skills to the test. I tried popular options like Double Bonus Poker, Deuces Wild, and Jacks or Better. You can also find unique options like Three Cards, Turbo Poker, and Jackpot Poker. 

The game selection at Lucky Koala is exemplary, especially for slot fans. You can browse the expansive game library using the search tool or filter the games based on the software provider. However, the site fails to offer online blackjack and online roulette at the time of writing this review. I hope Lucky Koala adds these fan favourites in the future.  

Featured Games

Modern casino sites offer more than just slots and table games and Lucky Koala is no different. This Curacao-based casino has hundreds of unique and featured game types for a diverse and fun gaming experience. Here are some of the games to spice up your experience at Lucky Koala Casino:

Live Casino

No RNG table games? No problem! Lucky Koala’s live casino provides hundreds of live tables from providers like Lucky Streak, PG Soft, Pragmatic Play Live, and Vivo Gaming. The collection includes roulette, blackjack, baccarat, and poker. There’s also a dedicated page for TV games from Betgames. Although you cannot play these games using bonuses, you can place bets with as little as $0.10.

Crash Games

Crash games are trending among online gamblers nowadays. These games offer fast gameplay and instant payouts, making them excellent alternatives to slots. At Lucky Koala, you can play tens of crash games, including the famous Aviator from Spribe. In this game, you’ll bet on a virtual plane to stay longer in the air and increase your multiplier. Other popular options include Pragmatic Play’s Spaceman and BGaming’s Triple Cash or Crash.

Casual Games

These games are also called arcade or instant-win games at some casinos. Like crash games, they deliver a unique, fast-paced gaming experience with decent payouts. That said, click the “Casual Games” tab at Lucky Koala to view the list of instant-win games available. You can play options like Keno, Mines, Plinko, and Bingo. 

Bonuses are among the first things I confirm before writing a casino review. During my comparison and review process, I check if the casino has multiple bonuses for new and existing players. Most importantly, the bonus terms must be transparent and friendly. The good news is that Lucky Koala ticked all my bonus requirements. 

Below is a list of the Lucky Koala Casino promotions:

List of Bonuses

Lucky Koala Casino Welcome Bonus

You don’t need to play the Lucky Koala casino games using your precious bankroll. After completing the sign-up process, you can simply claim the $1,000 + 150 free spins welcome offer. Simply deposit $20 or more using the respective bonus codes to claim this generous three-part Lucky Koala Casino welcome bonus. 

Here are the Lucky Koala Casino welcome offers and bonus codes:

Weekly Reload Free Spins

Deposit at least $20 with a unique code to receive Lucky Koala Casino free spins on the Wilds of Fortune slot. You can claim this promotion once on any day of the week. Note that the minimum deposit will determine the amount of free spins you get.

Below is how the bonus spins are awarded:

Weekly 40% Reload Bonus

The weekly treat at this casino continues with a 40% up to $100 bonus. You can claim this Lucky Koala Casino bonus from Monday to Sunday after making a $20 deposit with a WEEKLYKOALA code. You must wager this bonus 30x within 7 days to convert it into withdrawable cash. 

Weekly $1,000 Reload Bonus

I also discovered a $1,000 weekly reload bonus available for returning players. This casino invites you to deposit at least $500 or more with a KOALA1000 code to claim a 50% up to $1000 bonus. The rollover requirement for this high roller bonus is 30x. 

Weekly Live Casino Cashback

Lucky Koala helps cushion losses from live casino games with a 5% up to $50 weekly cashback. All you need to do is place a real money wager to claim this reward if luck isn’t on your side. Remember to opt into this promotion by depositing money using a CASH5 code.

Wagering Requirements

One of the most impressive features of Lucky Koala Casino bonuses is the friendly wagering requirements. The Lucky Koala Casino welcome bonus has a 35x wagering requirement. I’ve reviewed online casinos with 50x wagering requirements, so this is a friendly rate by all standards. 

According to the bonus T&Cs, online slots, crash games, and casual games have a 100% bet contribution rate. This means a $1 bet has the same value when meeting the 35x requirement. Roulette games, except live options, have a 10% contribution rate, while all other games contribute 0%. 

Loyalty Program and High Rollers

Lucky Koala knows that your loyalty doesn’t come cheap. As such, it offers a loyalty program that allows players to earn points and exclusive rewards for placing real money bets. A $100 bet on sports or casino games earns you one loyalty point. You can also earn Lucky Koala loyalty points by spinning the Lucky Wheel, Wheel of Wishes, and completing missions. The points are redeemable as rewards in the gamification store.

Lucky Koala allows you to make deposits and withdrawals through numerous banking methods. Canadian players can use popular options like Interac, Visa, Mastercard, Neteller, and OneTouch. You can also use trusted digital coins like Tether, Bitcoin, Litecoin, and Ethereum. 

However, the deposit limits and withdrawal times may vary depending on your chosen payment method. In addition, Lucky Koala has a maximum withdrawal limit of $5,000 weekly. The good news here is that you can enjoy higher transaction limits if you’re a high-ranking VIP customer. 

Lucky Koala Casino boasts one of the most straightforward and engaging websites on which to play. You’ll find tabs on the home page linking you to all services, including casino, sportsbook, and promotions. There’s also a “Missions” tab where you can complete different tasks to collect loyalty points. Moreover, the search function makes finding and playing your favourite slots quick and easy. 

Below, I’ll share my detailed experience about the account opening process, mobile support, and customer service:

Account Opening

I didn’t experience any hassle while opening an account at this casino. Simply complete the two-step registration process to start playing. Like most Curacao-licensed casinos, Lucky Koala only accepts Canadian players aged 18+ years.

Below is the quick Lucky Koala Casino sign up process:

• Open https://luckykoala.com/ca on your browser.
• Click “Register” and enter your email, username, and password.
• On the next page, provide your name, gender, currency, and country.
• Enter your cell phone number, address, city, and postal code.
• Save the changes and sign up at Lucky Koala. 

Mobile

Presently, Lucky Koala Casino doesn’t have casino apps for Android and iOS smartphones and tablets. However, thanks to the instant-play version, you don’t need a Lucky Koala casino app to play. Players can enjoy all their favourite casino games and claim all bonuses at Lucky Koala with a mobile browser. The instant-play version offers sharp graphics, nicely-fitted game thumbnails, and fast loading times. There’s also a convenient menu tool at the top-right corner for accessing casino, sportsbook, and promotional services. 

Customer Support

My experience with the Lucky Koala Casino customer support was commendable. I started by searching for answers on the Lucky Koala FAQ page. This casino also provides other vital information on the T&Cs page. For example, I learnt that the maximum amount players can win daily is $100,000. 

Lucky Koala also has a live chat feature to chat and engage a live agent around the clock. Click the chat icon at the bottom-right corner to speak to an agent. You can also talk to an agent by emailing support@luckykoala.com. Unfortunately, there’s no phone support at the moment.

Lucky Koala values data security and personal confidentiality regarding your critical information. This casino protects confidential information using a 128-bit encryption protocol provided by Let’s Encrypt. This technology ensures that vital data shared during online transactions at Lucky Koala is safe from scammers and hackers. 

I was also satisfied with the Lucky Koala Casino license. Although this casino isn’t legal in Canada, the Curacao eGaming license is one of the most respected in Europe. This regulator ensures that a casino operator ticks all safety, security, and transparency boxes before issuing the permit. Your safety is guaranteed at this casino.

Audit

Fairness and transparency are just as good as safety and security when gambling online. Lucky Koala Casino games pass through thorough auditing and testing before being approved by independent laboratories for fair play. The RNG systems are certified by Test Labs and certified after testing millions of gaming rounds.