Vegas Gems Casino Review (2025)

"Modern design, tons of games, commited support team"

David Slone, Casino.com expert

Vegas Gems is one of my favorite picks. While it could use a search bar and faster live chat responses, these are small issues.

You can still easily find games by sorting them by provider or volatility. Plus, having live chat is a big bonus since most sweepstakes casinos only offer email support.

My rating: 4.4/5

Payout speed                               4.3⭐⭐⭐⭐

Bonuses & Offers                        4.4⭐⭐⭐⭐

Security                                        4.3⭐⭐⭐⭐

Software and Games                   4.6⭐⭐⭐⭐

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As a big fan of sweepstakes casinos, I’m always looking for the best social casinos out there. Recently, I came across Vegas Gems, a social casino launched in 2023, and decided to give it a try.

What makes Vegas Gems stand out is its sweepstakes model, which lets players from most US states enjoy games and win real prizes without spending a dime. It’s available everywhere in the US except Washington, Nevada, Michigan, and Idaho, and anyone 18+ in a supported state can sign up for free.

When I visited the website, I was impressed by its vibrant jewel-toned design and smooth navigation. But the real highlights were a massive game library, great bonuses, secure payment options, and more. Vegas Gems truly shines as a top choice for social casino players.

Vegas Gems Casino offers a range of exciting bonuses and promotions to make your gaming experience even better. New players can get up to 1,000 free Gems just by opening a Welcome Chest. Daily bonuses, social media giveaways, and special promotions are also tied to certain games.

Welcome Bonus

As a new player at Vegas Gems, you can earn a no-purchase bonus of up to 1,000 Gems by opening a Welcome Chest from the Daily Chests section. The chest gives you a random number of Gems, anywhere from 0.4 to 1,000.

When you make your first Shard purchase, you’ll also get a 50% bonus in extra Gems. So, if you buy a Shard package, you’ll receive half as many extra Gems on top of your purchase.

Other Promotions

After claiming the welcome bonus, I found that Vegas Gems offers many other exciting bonuses and promotions. Here are some of the main ones you can enjoy:

• Daily Cases: Every time you log in, you can open a Daily Case that gives you extra Shards and Gems. These rewards change daily, so you can always look forward to new chances to earn more virtual currency.
• Bejeweled Cases: When you buy Shards for the first time, you unlock Bejeweled Cases. These cases offer special perks like double XP for two hours, plus exclusive items and rewards to help you progress faster in the game.
• Tournaments: Vegas Gems hosts daily, weekly, and monthly tournaments. The top three players in each tournament win Gems. To move up the leaderboard, you’ll need to wager more; the more you wager, the higher your rank.
• VIP / Loyalty Program: The VIP and loyalty program at Vegas Gems is unique and rewarding. As a new player, you get your first Bejeweled Case after purchasing 20,000 Shards (the minimum requirement). This gives you double XP for two hours. You earn XP points that help you level up as you keep playing. Each time you level up, you get a Bejeweled Case filled with random rewards like Gems and Shards.

At Vegas Gems, each Gem is worth 1 USD, so your Gems have good value when converting them to real money. However, before you can redeem your Gems for cash prizes, you need to wager them at least once on casino games to meet the playthrough requirement.

Knowing these rules helps make sure you can redeem your prizes smoothly.

I found that Vegas Gems offers over 1,300 games, including slots, jackpots, poker, and scratch cards. However, there are only a few table games available right now, like Pragmatic’s Baccarat and Roulette. Regarding payouts, most games have RTPs between 92% and 97%, meaning the house edge is usually pretty low.

One thing I really like is that more than half of the games come from Pragmatic. They’re a big name in the iGaming world, known for fair games with simple but fun mechanics and great graphics.

Jackpots

Vegas Gems Casino has a great selection of jackpot games where a single spin could land you a big win. Some even feature progressive jackpots, which grow as you play, offering even bigger rewards if luck is on your side. The dedicated Jackpots section makes it super easy to find popular titles from top providers.

Table Games and Live Casino

Unlike many social casinos, Vegas Gems Casino offers a small but solid collection of table games. I came across different versions of classics like blackjack, baccarat, and roulette. For those who enjoy a more interactive experience, there are a few live casino games to try, adding a nice touch of variety.

Slots

I enjoyed exploring the "Slots" section at Vegas Gems. The inbuilt search bar and three filters (by producer, volatility, and popularity) made it easy for me to find the games I wanted. Here are some slots I highly recommend trying:

Vegas Gems Casino works with top software providers to bring you a variety of exciting and high-quality games. Here are some of the key providers:

Pragmatic Play

Pragmatic Play is a well-known name in the gaming world, famous for its fun and visually appealing games. Popular slots like Gates of Olympus and Sweet Bonanza offer unique features and good payouts, making them a favorite among players.

Belatra

Belatra is known for creating games with interesting themes and solid mechanics. Their slots, like 4 Secrets of Aladdin, offer great graphics and a high chance to win, making them a strong addition to Vegas Gems Casino.

Ruby Play

Ruby Play is another exciting provider, offering innovative slot games that focus on immersive experiences and fun gameplay. While specific game titles weren't mentioned, Ruby Play adds variety and quality to the collection at Vegas Gems.

On this site, the free-play currency is called "Shards," and the Sweepstakes Coins are called "Gems." These work just like Gold Coins and Sweeps Coins at other casinos. Let me explain how they work:

• Shards are for playing games for free. You’ll receive lots of Shards through daily bonuses, rakeback, and other promotions. Since Shards don’t have real money value, you can use them without worrying about spending real money.
• Gems are like Sweepstakes Coins. You can exchange them for real money at a rate of 1 Gem = $1. Unlike Shards, you can’t buy Gems directly, but you can earn them through bonuses, promotions, or by purchasing Shard bundles.

Just like Sweeps Coins, Gems are considered bonus money. You need to play through them once and meet the minimum redemption requirement to turn them into cash.

How to Get Coins

In Vegas Gems, you can earn and use two types of virtual currencies: Shards and Gems. Here's how you can acquire and utilize them:

Free Methods

You can earn Shards and Gems by taking advantage of daily bonuses, promotions, and other in-game rewards. These are available through activities like opening chests and leveling up your account.

Purchasing Coins

If you want to buy more Shards, you can purchase them through the store. Payment methods like Visa, Mastercard, and cryptocurrencies (Bitcoin, Ethereum, etc.) are accepted. Packages start from as low as $4.99; some bundles even include free Gems and your Shards.

Other Ways to Earn Coins

• Daily Chest: You can earn Shards and Gems every day by opening the daily chest.
• Bejeweled Chests: By leveling up or meeting certain purchase goals, you can unlock Bejeweled chests, which contain extra rewards like Gems, Shards, and boosts.
• Mail-in (Alternative Method of Entry): Send a handwritten postcard to the casino, and you’ll receive a random amount of Gems each month.
• Bonus Rain: Every hour, active players who’ve made recent purchases can share in a pool of Gems based on their wagers.

How to Use Coins

You can use Shards to play games for free, while Gems can be used to win real money. To use Gems, just wager them in the casino games. Once you meet the playthrough requirements, you can redeem them for cash.

How to Redeem Coins

How to Redeem Coins Once you’ve earned enough Gems (at least 100 Gems), you can redeem them for real money. You’ll need to complete the playthrough requirements before redeeming your Gems. You can choose to redeem through:

• Bank Transfer
• Cryptocurrency (Bitcoin, Ethereum, etc.)
• Gift Cards Redemptions are subject to small transaction fees, with a minimum redemption amount of $100.

Vegas Gems offers a small selection of payment methods that work reliably. Before making any payments or cashing out, I had to verify my account, which shows they take security seriously.

Once my account was verified, I could easily manage my funds using the available options. You can now deposit and withdraw money using Visa, Mastercard, or cryptocurrencies. While having fewer choices may be a downside for some, the process is straightforward and secure. If you're okay with these options, you shouldn't run into any problems.

Vegas Gems has several packages available in the Shards Store, with prices ranging from $4.99 to $999.99. Each package includes Shards, and many also come with free Gems. To make a purchase, I simply went to the store through my wallet and chose the package that fit my needs.

Redeeming Gems for prizes at Vegas Gems is easy, but there are a couple of things to remember. First, any Gems you get as a bonus from buying Shards need to be used in casino games at least once before you can redeem them.

Once you've done that and have at least 100 Gems, you can exchange them for cash, with each Gem worth $1. You can redeem up to $2,500 per day. To start the process, just click the “Redeem Prize” button in your account, fill in the details, and confirm the transaction.

Vegas Gems, launched in 2023, has a sleek and user-friendly design. Navigation is easy, and I had no trouble finding games, promotions, or support.

Thanks to providers like Pragmatic Play and Belatra, the casino runs smoothly with high-quality graphics. The site is responsive on desktops, mobiles, and tablets, with no app needed for Android or iOS. You can save the app as a shortcut instead.

Vegas Gems offers original games and provably fair play, ensuring all players a transparent and fair experience.

My Take

I’m confident in saying Vegas Gems is a solid casino with a lot of potential. What really stands out is the free chest feature. Both regular and bejeweled chests add excitement with random rewards. And if you don’t get lucky, you can always come back the next day for another chance.

The main downside for me is the absence of live dealer games. I’d also like to see better game categorization and more support options in the future.

User Reviews

“I'm picky about where I play because so many sites have super slow redemptions and super slow Support some don't even even have support so I'm just having an FAQ section that they call their support section. Vegasgems Doesn't leave much to be desired in either category. When I'm there, I have never waiting if I have a problem I get a solution right away and when I want my money, I get it right away.” - Nicholas C Maxson (Trustpilot)

“Reliable site always gonna refer my people to VegasGems, I've only had 1 issue and Kim (my in chat support agent), addressed the issue and was very fast about it... She also made it right without me having to jump through more than 1 hoop soto speak.. great site great customer service, speed of service is top notch aswell” - Tim Hudmon (Trustpilot)

Signing up at Vegas Gems is quick and easy. Here’s how you can do it in just a few steps:

1. Go to the Vegas Gems website by clicking the link on this page.
2. On the homepage, click the “Sign Up and Win” button.
3. You can sign up with your Google account or manually using your email.
4. If you choose email, enter your email address and verify it with the code sent to your inbox.
5. Set a password for your account.
6. Next, fill in your name and date of birth.
7. Read and accept the terms and conditions, then click “Next.”
8. Enter your state, address, and mobile number, then click “Next” again.
9. Choose a username for your account (make sure you like it since you can’t change it later).

After that, you’re all set to open your Welcome Chest!

JSP Media Holdings LLC, a reputable Ireland-based company, owns Vegas Gems. From my research, Vegas Gems is a safe and reliable social casino.Here's why:

1. It uses 256-bit SSL encryption to protect your personal information, which is standard for secure websites.
2. The casino stands out because it uses provably fair software. This means you can check the fairness of any slot game by clicking a button next to it to view the game’s random data.
3. Vegas Gems also performs identity checks on players when they purchase or withdraw prizes. When real money is involved, you’ll need to provide photo ID and your social security number.

I tested Vegas Gems' customer support and was satisfied. Check the FAQs first for answers. If you need more help, you can contact support via chat or email.

The chat button is at the bottom right of the site. I got a response within 24 hours, and the representative was polite and helpful.

You can also email support and expect a reply in 24 hours. Overall, the customer service was good.

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